When one of the UK's leading garden furniture retailers came to Agency AI, their team was overwhelmed by supplier emails. Hundreds of messages arrived each month announcing new products, seasonal sales, and special offers - but there was no consistent way to turn those opportunities into customer outreach. Valuable deals sat unopened, product launches were missed entirely, and by the time someone manually crafted a customer email, the best stock was often already gone. We built an intelligent email automation system that monitors their inbox, extracts every detail from supplier communications, and transforms them into ready-to-send customer campaigns. The AI automatically detects incoming supplier emails, pulls relevant information including details buried in attachments, and drafts targeted campaigns for their entire customer base. Before anything goes out, the team approves with one click - and thousands of customers are instantly informed. No manual copying, no missed opportunities, no delays. The impact was immediate. The company turned supplier updates into customer touchpoints within hours instead of weeks. For customers who didn't respond initially, the system automatically sent follow-up messages at strategic intervals, keeping everyone informed without any manual effort. No more lost sales because customers never heard about a product. The results were transformative. Every supplier update now reached their entire customer base consistently and quickly. Response rates improved, sales opportunities multiplied, and the team reclaimed 20+ hours monthly previously spent processing emails and drafting campaigns. The AI became their sales pipeline accelerator, turning inbound supplier information into outbound customer engagement - so the team could focus on closing deals and building relationships. Each supplier partnership became more valuable, every customer stayed better informed, and the company finally had a sales process that kept pace with opportunity.